Compliant with Quebec Law 25 on the protection of personal information.
Service d'élagage François ("we") is committed to protecting the privacy of individuals who use our website and submit quote requests. This policy explains what information we collect, why, and how it is used.
When you fill out our contact or quote form, we may collect:
We do not collect any payment information, and we do not use tracking or advertising cookies.
The information you provide is used solely to:
Your contact information is never sold, rented, or transferred to third parties for commercial purposes.
Your information is retained only as long as necessary to complete the requested service or for billing purposes, then deleted. We do not retain personal data long-term without your explicit consent.
Our forms are processed by Formspree (formspree.io), a US-based form submission service. Data submitted passes through their servers before being forwarded to our email. Formspree is GDPR-compliant and does not retain your data beyond transmission.
Under Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to:
To exercise your rights or for any questions about this policy, contact us:
We are committed to responding to any request within 30 days.